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Help Centre

Can I use one phone to display all my family’s mobile boarding passes?

No – each person must be able to display their own boarding pass independently, and each boarding pass must be sent to a separate email address or mobile phone number.

Members of your group with mobile devices can use mobile boarding passes, and those without devices can use eboarding passes.

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Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

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Hotel booking and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to make a claim.