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Help Centre

Why can’t I book a particular itinerary?

Emirates currently has links with dozens of airlines, covering more than 500 destinations worldwide. Currently these destinations cover other cities in countries where Emirates currently flies, and will be expanded to cover more cities and countries over time.

Because there are so many different combinations of flights, the emirates.com booking system may occasionally be unable to create itineraries for all possible combinations. If you can’t book your desired itinerary, please contact your local Emirates sales office for assistance.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on emirates.com through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.