Help Centre

What payment methods are available when booking online at emirates.com?

emirates.com offers a variety of payment methods and the options available to you will depend on the country that your booking departs from and the amount of time left before you depart.

You may be offered one or more of the following payment options:

  • Credit card (Visa, MasterCard, Diners Club, American Express)
  • Debit Card (Maestro in the UK and Carte Bleue in France)
  • PayPal (currently available for bookings in Euros, US Dollars, AU Dollars and GB Pounds only)
  • Real-time or online bank transfer
  • Western Union
  • Offline bank transfer  

Since we have different payment options from different countries, we would ask that you check during the booking process what payment options are given to you. If your desired payment option is not shown, it may not be available for the country that you are departing from, or there is too little time left before departure.

In some countries we may only offer the option to make the booking online and then make payment at an Emirates office.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.