Help Centre

What is online booking and how do I use it?

Online booking is a convenient way of finding and booking your flights over the internet. Using Emirates online services you can:

  • build an itinerary to suit your travel plans

  • request a particular seat, special meal, or service

  • pay online by credit card using our secure server

To book your Emirates flights online, select your travel cities and dates, choose a suitable flight, confirm your personal details, and decide how you'd like to pay. Make an online booking now.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.