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Help Centre

Can I customise The Emirates App on my mobile device?

You can use the ‘Settings’ function of the app to decide how your personal information and notifications can be used to make your journey wonderfully simple.

Call us


Hotel booking and car rental


Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make claim:
Please refer to the phone number in your policy document.