Help Centre

If there are multiple passengers on my booking can I just upgrade myself?

If you upgrade online using the Manage a Booking facility, then all passengers on the booking will automatically be upgraded if you have the available Miles.

If you do not wish the upgrade to apply to all passengers, please call an Emirates Contact Centre to arrange individual upgrades.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.