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Why are there two types of upgrade rewards?

As passengers can pay different fares to travel in the same cabin, so the Miles needed for an upgrade reflect the fare that has been purchased. For example, a more expensive Skywards Flex fare requires less Miles to upgrade than a Skywards Saver fare.

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Hotel booking and car rental


Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make claim:
Please refer to the phone number in your policy document.