Help Centre

Can my family or travelling companion benefit from my tier membership when they travel?

There are several ways in which your travelling companions might benefit from your membership when they travel with you.

An Emirates Skywards member of any tier can buy instant upgrade rewards with Skywards Miles at the check-in desk for companions who are travelling with them on the same flight. Silver, Gold and Platinum members can also take advantage of this service on board the aircraft.

Gold and Platinum members travelling in any class, may also invite a guest travelling onwards with them on Emirates into the airport lounge. Please see the FAQ on lounge access for more details.

Travelling companions of Platinum members may benefit from priority baggage delivery, subject to availability. Platinum members may nominate another Emirates Skywards member for a complimentary Gold Partner card.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.