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Do Family Bonus members have to travel with the principal Family Bonus account holder?

Family Bonus members do not have to be accompanied by the Family Bonus principal on flights, all they have to do is to provide their membership number or card at the time of booking or check-in. Membership cards are mailed to the Family Bonus principal once he or she has qualified for an Emirates Skywards membership card.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

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Please call this number if you need to make a claim.