Help Centre

Do Family Bonus members have to travel with the principal Family Bonus account holder?

Family Bonus members do not have to be accompanied by the Family Bonus principal on flights, all they have to do is to provide their membership number or card at the time of booking or check-in. Membership cards are mailed to the Family Bonus principal once he or she has qualified for an Emirates Skywards membership card.

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Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

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Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

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CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

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