FAQs

Do I have to pay anything extra when upgrading my booking using Skywards Miles?

Some countries levy additional taxes or charges when you travel in a higher class. You will be informed of any additional charges when upgrading your booking.

If you are upgrading online, the additional taxes and charges must be paid for by credit card during the upgrade process. If you do not have a credit card, please contact the Emirates Contact Centre to arrange for payment to be made at a local Emirates office or ticket desk.

I have enough Skywards Miles – why can’t I upgrade online?

If there are multiple passengers on my booking can I just upgrade myself?

What do I get when I upgrade a booking using Skywards Miles?