Help Centre

I booked a hotel while booking a flight and need to make changes to my trip. Will my hotel booking automatically change when my flight changes?

No. Your hotel has been booked through our partner, Tourico Holidays.

Please contact Emirates for any flight related changes and contact Tourico Holidays for your hotel booking.

The terms and conditions for your hotel reservation determine whether or not you may change or cancel the reservation. The cancellation conditions can be found under Policies in the Manage a Booking section.

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.