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Help Centre

Do I have to pay anything extra when upgrading my booking using Skywards Miles?

Some countries levy additional taxes or charges when you travel in a higher class. You will be informed of any additional charges when upgrading your booking.

If you are upgrading online, the additional taxes and charges must be paid for by credit card during the upgrade process. If you do not have a credit card, please contact the Emirates Contact Centre to arrange for payment to be made at a local Emirates office or ticket desk.

Do you have any feedback or questions for us? Get in touch

Call us

Flights and Emirates services

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TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to make a claim.