Can I exchange my Skywards Miles for entry into the Skywards Lounge?

Regrettably, we do not currently offer this option.

What is ‘opting in’? Why do I have to do this to receive bonus Miles?

Can I still get bonus Miles from the Miles Accelerator if I purchase a ticket over the phone or via a travel agent?

When I use Skywards Miles to buy a reward ticket, will I have to pay any extra charges?