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What happens if I change my booking and I am due a refund?

Should you be eligible for a refund (for example, because of unused taxes) following your booking change made at emirates.com, you will receive a credit note (EMD), sent to your email address. This credit note is valid for one year from the date it is issued, i.e. from the date you changed your booking. This credit note can be used to pay for future travel on Emirates, or refunded - please contact your local Emirates office for more information on this.