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Help Centre

I've lost my paper ticket. What should I do?

Contact your local Emirates office immediately. You will need to complete a form of indemnity. Based on the information provided, Emirates will issue you with a replacement ticket or a refund (dependent on the fare conditions). A fee may be charged for the replacement of a lost ticket. A refund will only be issued six months after you notify us of a lost ticket.

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Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

Tel:

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.