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Can I update my organization’s details online, once enrolled?

Yes, the Administrator can edit the organization profile, including address and phone number. The organization name cannot be modified by the administrator. To edit the organization name, a formal request will have to be submitted by filling out the Business Rewards query form.

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Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car rental

Car rental

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

If you want to file a claim:
Please refer to the phone number in your policy document.