Help Center

Why can't I access certain mobile site features on my mobile device?

We are striving to make our mobile site compatible with all internet enabled mobile devices. If you have specific technical issues related to your mobile device, please contact us by visiting the Help/Support link at the bottom of the emirates.com mobile homepage.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates-services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.