Help Center

How can I log in to emirates.com if I have forgotten my skywards member number?

If you’ve forgotten your Emirates.com user name, click on Forgot your skywards number? on the login page for instructions on how to retrieve your information.

You may also send an email containing your full name and user name to skywards@emirates.com.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to queries related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.