[ English ]Français
Skip to main content

Help Center

What is Emirates Skywards?

Emirates Skywards is the award-winning frequent flyer program of Emirates Airlines, launched in May 2000. Membership of the program provides access to a world of exclusive benefits designed to make travel more rewarding and enjoyable.

Emirates Skywards is a regular winner of travel and customer service awards including Business Traveler Middle East Awards and the Freddie Awards, known as the ‘Oscars’ of customer loyalty programs. Some of the titles we have earned over the years include: Program of the Year, Best Website, Best Member Communications, Best Customer Service, Best Award Redemption, Best Reward Promotion, Best Loyalty Program and Best Frequent Flyer Program.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.