Which emirates.com country or region would you like to visit, Canada (English) or United States (English)? See all countries and languages.
[ English ]Français
Skip to main content

Help Center

Help Center

Find the answers and information you need, or contact us with your questions or comments.

Search FAQs

Browse FAQs

General (8) Lost Tickets, Refunds, and Cancelations (8)
Travel Basics (7) On Board (4)
Special Needs (6) Seating (2)
Baggage (16) Codeshare (3)
Flight Status Alerts (10) Emirates and Qantas (28)
Online Check-in (19) Mobile site (7)
Booking Changes (14) Special Offers (2)
Dubai International Airport (5) Business Rewards (45)
Chauffeur-drive (3) Emirates Skywards: Qantas (17)
Online Booking: The Basics (11) Emirates Skywards: The Basics (15)
Online Booking: Registration, Login, and Passwords (8) Emirates Skywards: Membership Tiers (13)
Online Booking: Details (20) Emirates Skywards: Membership Benefits (25)
Online Booking: Hotel and Car Bookings (13) Emirates Skywards: Earning Miles and Miles Accelerator (21)
Online Booking: Privacy and Data Security (10) Emirates Skywards: Spending Miles and Rewards (5)
Online Booking: Troubleshooting and Using This Site (2) Emirates Skywards: Claiming, Purchasing or Transferring Miles (16)
Online Booking: Payment options (16) Emirates Skywards: Skysurfers (7)
Online Booking: Connections with Other Airlines (7) Business Rewards (45)
Choose local office