FAQs

If I don’t have enough points for a Business Rewards award flight, can I purchase additional Miles to allow me to redeem a reward?

Sorry, no. As per the Terms & Conditions of the Business Rewards programme, Miles cannot be purchased.

Can I purchase additional Miles?

Cabin baggage allowance and exceptions

Are Business Rewards Miles credited automatically after a flight?

I want to utilise my Business Rewards Miles but cannot get bookings since it is peak season – what should I do?

Can I earn Miles when travelling on a Business Rewards award ticket?

Can I extend my Miles which are expiring?

Can I earn Miles on an unused ticket?

If I was upgraded by Emirates at the time of travel, will I be awarded Business Reward Miles as per the upgrade or my original ticket?

How many Business Rewards Miles are needed to redeem an award flight?

Can Miles from two Business Reward accounts be combined to claim an award?

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