FAQs

How many Skywards Miles do I need to claim a reward?

The number of Skywards® Miles required for a round-trip reward ticket varies according to the origin and destination. Please refer to the mileage calculator on www.skywards.com for more details.

What is Advanced Passenger Information? Why do I need to provide it?

What are the ticketing rules for child and infant passengers on Emirates?

Can I purchase additional Miles?

Can I combine Miles from two accounts to claim a reward?

Can I use my Skywards Miles to book a reward ticket for friends and family?

What if I cannot travel before the expiry date of my Skywards Miles?

Can I pay to have my Miles extended for six months?

How do I change details of my trip after I have completed the booking?

Why are my Business Reward Miles missing from my account?

How many Business Rewards Miles are needed to redeem an award flight?

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