FAQs

What is Skywards and how do I become a member?

Skywards® is the award-winning frequent flyer program from Emirates® that offers members rewards and benefits beyond the travel experience. To find out more about Skywards® membership please visit the Skywards section on Emirates.com.

With which airlines does Emirates operate Codeshare flights?

How do I manage my account and personal details?

How can I cancel my booking?

Can I reserve seats for my Emirates flights and how do I do this?

Who manages the Business Rewards account?

Once I’ve become a member, how will I be advised?

Can I earn Miles when travelling on a Business Rewards award ticket?

Am I automatically entitled to free upgrades when I travel?

As a Business Rewards member, do I get access to lounge facilities at the airport?

Can I pay for an online booking with my credit card if I am not travelling myself?

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