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General (8) Online Booking: The Basics (13)
Travel Basics (7) Online Booking: Registration, Login, and Passwords (8)
Special Needs (6) Online Booking: Details (18)
Baggage (17) Online Booking: Privacy and Data Security (4)
Flight Status Alerts (10) Online Booking: Troubleshooting and Using This Site (2)
Seating (2) Online Booking: Payment options (16)
Booking Changes (14) Online Booking: Connections with Other Airlines (7)
Dubai International Airport (5) Online Check-in (19)
On Board (4) Codeshare (3)
Skywards (26) Lost Tickets, Refunds, and Cancellations (8)
Mobile site (7) Special Offers (2)
Business Rewards (37) Chauffeur-drive (3)
Hotel and Car Bookings (14)  
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How to complain

For complaints regarding scheduled services to or from Brazil please write to:

Rua James Joule 92 - 7o andar
Brooklin
São Paulo - SP

CEP: 04576-080

Call: 0800 770 2130 (open 24 hours, 7 days a week) or
email: customer.affairsSAOemirates.com

Civil Aviation Department: http://www.anac.gov.br/