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Help Centre

How can I contact Customer Affairs or other departments within Emirates?

You can contact the customer services department by mail, fax or phone as follows:

Customer Affairs Department
Emirates
P.O. Box 686
Dubai
United Arab Emirates
Telephone: +971 4 7083611
Fax: +971 4 2864120

For all other departments please write to:
Emirates (Department Name)
P.O. Box 686
Dubai
United Arab Emirates

All related questions

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Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.