FAQs

If I was upgraded by Emirates at the time of travel, will I be awarded Business Reward Miles as per the upgrade or my original ticket?

You will be awarded Business Rewards Miles as per your original ticket and the class of travel paid for.

I want to utilise my Business Rewards Miles but cannot get bookings since it is peak season – what should I do?

Can I earn Miles when travelling on a Business Rewards award ticket?

Can I cancel or amend my Business Reward award booking?

How do I pay for taxes, fees & charges applicable to my Business Reward award booking?

What happens to my Business Rewards Miles if my Emirates flight gets cancelled or disrupted and I am transferred to another airline?

How many Business Rewards Miles are needed to redeem an award flight?

Can I pay partly with Business Rewards Miles and partly cash to reduce the fare and/or Miles needed?

If I issue an award booking before my Miles expire, can I refund the ticket later? Will I also receive all my Miles in my Business Rewards account again?

Do I have to pay anything extra when upgrading my booking using Skywards Miles?

What do I get when I upgrade a booking using Skywards Miles?

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