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Help Centre

What are email & SMS flight status alerts?

This complimentary service allows you to receive flight status updates by email or by SMS. You can choose to be alerted if there are any departure and/or arrival delays for specific flights and dates relevant to you. You can also opt in to receive the actual departures and arrival times of any flights.

Call us

Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

Tel:

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

If you want to make a claim:
Please refer to the phone number in your policy document.