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Help Centre

How do Skysurfers members redeem Miles for Emirates rewards or partner rewards?

Emirates flight rewards

There are two ways to spend Skysurfers Miles on Emirates flight rewards:

  • A parent or guardian should sign a printed copy of the online reward form which can then be sent to an Emirates Contact Centre. 
  • If you are an Emirates Skywards member, you can book Emirates flight rewards on behalf of a Skysurfers member online, provided that you are the nominated parent or guardian and you have linked your account to your child’s account.

Please note that some rewards may also require a parent or guardian’s credit card number e.g. a flight reward will require a credit card number to pay the compulsory tax charged by airports for the journey.

Partner rewards

To redeem Skysurfer Miles with an Emirates Skywards partner, a parent or guardian should sign the relevant form and send it to an Emirates Contact Centre. Skysurfer Miles can be redeemed with the following partners: 

Partner airlines

Alaska Airlines, Japan Airlines, Jet Airways, JetBlue, Korean Air, Qantas, South African Airways, Skysurfers redemption request form

Hotels

Marriott, Emirates Wolgan Valley Resort & Spa Skysurfers redemption request form

Retail & Lifestyle

 

Call us

Flights and Emirates services

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TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel booking and car rental

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Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to make a claim.