O'Hare International Airport (ORD)

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O'Hare International Airport (ORD)
Address10000 W O'Hare Avenue , Chicago, Illinois 60666, United States
Telephone(773) 686 2200.
Number of terminals4
Time zoneGMT Central Standard Time: GMT/UTC -6 (GMT/UTC -5 from 9 March to 2 November 2014)
MapChicago O'Hare International Airport
LocationChicago O’Hare International Airport is situated 29km (18 miles) northwest of Chicago.
Airport codeORD
Airport newsChicago O'Hare International Airport is currently in the process of a long-term US$6.6 billion (£4 billion) modernisation scheme that is planned to reduce delays and generally improve operational efficiency. Work involves realigning the runways and major redevelopment of Terminal 5.
Driving directionsThe airport lies on Interstate 190. To reach Interstate 190 from central Chicago, take Interstate 90 northbound/westbound. From the north and south suburbs, take Interstate 294 south or northbound respectively. From the west suburbs, take Interstate 88 eastbound, then Interstate 294 northbound.
Car rentalMost major car hire companies are represented at the airport, including Alamo, Avis, Budget, Dollar, Enterprise, Hertz and National. Desks for these operators are located on the lower level near baggage reclaim in Terminals 1, 2 and 3. Many companies at the airport run free shuttle buses to pick-up and drop-off areas.There are no car hire companies in Terminal 5; although courtesy telephones are available on the lower level of the terminal and there is a car hire information kiosk for bookings.
Public transport and taxisBus: PACE buses (www.pacebus.com) 250 and 330 serve the airport from the ATS ‘Kiss ‘n’ Fly’ stop at Lot E. Bus 250 terminates at Evanston to the north of the city, while bus 330 serves the western suburbs. Connections to the city centre are available along both routes.There are a number of regional services available from the airport. The Bus and Shuttle Centre is located on the ground level of the multi-storey car park. This is the pick-up point for most bus, shuttle and regional services, including hotel courtesy buses. Regional buses also depart from Lot D, opposite Terminal 5.
Shuttle: GO Airport Express shuttle buses (tel: (888) 284 3826; www.airportexpress.com) depart from all terminals for central Chicago and northern destinations. There is also an hourly shuttle and coach service to Midway Airport (tel: 1 877 324 7767; www.coachusa.com/wisconsincoach).
Taxi: There are taxi ranks outside the arrivals area of each terminal (journey time: 30-45 minutes to central Chicago; fares: around US$40).
Light rail: The Chicago Transit Authority (CTA) (tel: 1 888 968 7282; www.transitchicago.com) runs the 24-hour 'L' service to central Chicago (journey time: 45 minutes; fare $2.25). The CTA station is located on the lowest level of the main multi-storey car park at Terminals 1, 2 and 3 (accessible from Terminal 5 on the ATS system).
Rail: Metra North Central commuter trains serve destinations in Lake County and northern Cook County, with five daily inbound and outbound trains between Antioch and Chicago Union Station. The station at the airport is situated near the remote long-term car parks and is on the ATS system.
Car parkingA multi-storey car park (Lot A) and additional ground level car parks (Lots B and C) are directly opposite the terminals. Hourly, daily and valet parking is available in these car parks. Lot D offers hourly and daily parking opposite Terminal 5.There are also two car parks available for long-term parking: Lot E and G. The former is connected to the ATS rail system connecting all terminals, while both are linked to the terminals by free shuttle buses. In addition, there is a 'cell phone' lot on the site for those collecting arriving passengers.General parking information is available 24 hours a day (tel: (773) 686 7530).
Information and help desksInformation desks (tel: (773) 686 2200) are available in Terminals 1, 3 and 5. Multi-lingual staff are on hand to provide information and assist passengers with directions, 24 hours a day. Two Travelers Aid booths are located in Terminal 2.
Airport FacilitiesMoney: There are full-service banks, ATMs and bureau de change facilities within the terminals.
Communications: Public telephones are plentiful. Both paid-for and free Wi-Fi access is offered within the terminals. There are ‘power stations’ for recharging laptops and mobile phones at various points in Terminals 1, 2 and 3.
Food: There is a huge variety of restaurants, bars, fast-food outlets and cafés in the departure areas of all terminals. Terminals 1, 2 and 3 have coffee shops before security screening, while Terminal 5 has more choice, with fast-food outlets, bars and a restaurant in the public concourse.
Shopping: There are numerous shops in Terminals 1, 2 and 3, including bookshops, sunglasses stores and confectioners. Terminal 5 has less choice, with one gift shop and various newsagents the only options other than duty-free shops. Duty-free shopping is available in each terminal.
Luggage: Luggage trolleys are situated in all terminals. Lost property desks staffed by the Chicago Police Department (tel: (773) 686 2385) are located on the upper levels of each terminal.
Other facilities: Among the other facilities at Chicago O’Hare International Airport is a medical centre (tel: (773) 894 5100), AED units (defibrillators), baby-change facilities, children’s play area and a 24-hour interfaith chapel.
Conference and business facilitiesThere is a business centre and extensive meeting facilities at the Hilton O'Hare Airport in Terminal 2 (tel: (773) 686 8000; www3.hilton.com), which also provides fax, photocopying, packing and shipping services. The Laptop Lane (tel: (773) 894 3100) in Terminal 1 offers workstations with computers, internet access, fax, printing, IDD telephones and laptop connections.Individual airlines have dedicated lounges, which can be used by business travellers with loyalty cards.
Disabled facilitiesFacilities for the disabled include dedicated toilets, ramps and lifts, escorted wheelchair services, TTY telephones, visual paging for hearing-impaired passengers and Braille buttons in lifts. The ATS system is fully accessible, with elevators provided at each of the five stops, and other public transport services are available for disabled travellers.Assistance within the airport can be arranged in advance for Terminal 1 (tel: (773) 601 3398), Terminal 2 (tel: (773) 985 0059) and Terminals 3 and 5 (tel: (773) 686 7561). Information representatives can provide assistance to hearing- and visually-impaired travellers.Adapted hire cars for drivers with disabilities can be provided with two or three days' notice. Disabled car parking facilities are provided for badge holders.Disabled passengers are also requested to confirm any special needs with their airline four days in advance.
Airport hotelsThe Hilton Chicago O'Hare Airport hotel at Terminal 2 is the only hotel at Chicago O'Hare International Airport. Numerous other local hotels can be reached by phoning for a courtesy shuttle bus from the arrivals areas.

Hilton Chicago O'Hare Airport
The Hilton Chicago O'Hare Airport is located within the airport at Terminal 2. The hotel offers a range of dining options and is close to various entertainment venues.
Chicago, O'Hare International Airport
Illinois 60666, United States
Tel: (773) 686 8000.
Web: www3.hilton.com

Aloft Chicago O’Hare
Offering small but brightly decorated rooms, Aloft Chicago O'Hare is less than five minutes from the airport by shuttle bus and houses a novel eat-in kitchen area and a bar.
Rosemont, 9700 Balmoral Avenue
Illinois 60018, United States
Tel: (847) 671 4444.
Web: www.starwoodhotels.com

DoubleTree Hotel O'Hare-Rosemont
Boasting two restaurants, meeting space and fitness facilities, the DoubleTree Hotel O'Hare-Rosemont is a short drive from Chicago O'Hare International Airport.
Rosemont, 5460 North River Road
Illinois 60018, United States
Tel: (847) 292 9100.
Web: www.doubletree.com

Four Points Hotel by Sheraton
Located within walking distance of Chicago O'Hare International Airport, Four Points Hotel by Sheraton offers a complimentary fitness facility, business services and car parking.
Schiller Park, 10249 West Irving Park Road
Illinois 60176, United States
Tel: (847) 671 6000.
Web: www.starwoodhotels.com

Holiday Inn & Suites Chicago O'Hare Rosemont
Holiday Inn Chicago O'Hare is located a few minutes from Chicago O'Hare International Airport and provides a complimentary shuttle service to/from the terminals. Hotel facilities include a steakhouse, business services and a fitness centre.
Rosemont, 10233 West Higgins Road
Illinois 60018, United States
Tel: (847) 954 8600.
Web: www.holidayinn.com

Intercontinental Chicago O’Hare
A few minutes from the airport, Intercontinental Chicago O'Hare offers well-appointed rooms and suites with three restaurants, a fitness centre and a wide range of business services.
Rosemont, 5300 North River Road
Illinois 60018, United States
Tel: (847) 544 5300.
Web: www.ichotelsgroup.com
Full airport nameChicago O'Hare International Airport
CountryUnited States of America
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