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Where can I find the booking reference/PNR?

eticket

If you received an eticket via email, your booking reference is the six character alphanumeric code that appears to the right of the 'BOOKING REFERENCE' field. It will begin with B, C, D, E, F, G, H, I, J, K or L. 




eticket (airline printed receipt)

On your flight coupon / ticket, your PNR is the first six alphanumeric characters printed toward the right as shown in the illustration below.

 

An eticket from a travel agent will also contain another six-character booking reference – you can also use this to check in online at emirates.com

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.