|Address||Nelson Road, Hounslow, TW6 2GW, Middlesex, United Kingdom|
|Telephone||0844 335 1801|
|Number of terminals||5|
|Time zone||GMT (Please note: daylight savings time may apply between certain dates - please check local sources)|
|Location||London Heathrow Airport is located 24km (15 miles) west of central London.|
|Country dialling code||44|
|Airport news||Terminal 2, which is currently closed for a complete reconstruction, is scheduled to be completed in 2014. It will then be Heathrow's main hub for Star Alliance operators. A temporary terminal building has been built for the London 2012 Olympic and Paralympic Games, for use solely by athletes. Plans are also in place to reconstruct Terminal 1 by 2019.|
|Transfer between terminals||Terminals 1 and 3 are within walking distance of each other, via underground walkways. Transfers between Terminals 1 and 3, and Terminals 4 (journey time: 8 minutes) and 5 (journey time: 12 minutes), which are located on the south and west sides of the airport respectively, are free on the Heathrow Express train or shuttle bus.|
|Driving directions||Terminals 1 and 3 can be reached via M4 (junction 4), M25 (junction 15), and A4. Terminal 4 is reached via the A30 and M25 (junction 14). For Terminal 5, exit at junction 14 of the M25 and follow the Western Perimeter Road.|
|Car rental||Car hire companies represented at London Heathrow Airport include: Alamo, Avis, Budget, Europcar, Enterprise, Hertz, National and Sixt. Desks for these operators can be found on the arrivals level of each terminal.|
|Public transport and taxis||Bus: numerous local buses (tel: 0845 300 7000; www.tfl.gov.uk) stop at the central bus station (between Terminals 1 and 3) as well as at Terminals 4 and 5. At night, the N9 bus service operates to central London.
Coach: coaches connect London Heathrow Airport to more than 500 destinations throughout the UK. National Express (tel: 0871 781 8181; www.nationalexpress.com) is the major service provider.
Taxi: London's licensed black cabs serve London Heathrow Airport and are available outside all the terminals. Taxis can be booked in advance via Heathrow Taxis (tel: (020) 8970 7999; www.heathrowtaxis.org). The journey time to central London is around 60 minutes and the fare approximately GBP 80, depending on traffic conditions.
Rail: the Heathrow Express (tel: 0845 600 1515; www.heathrowexpress.com) non-stop train service links London Heathrow Airport to London Paddington Station every 15 minutes (journey time: 15 to 20 minutes; fare: GBP 18). A cheaper option from Paddington is the twice-hourly Heathrow Connect (tel: 0845 678 6975; www.heathrowconnect.com), which stops at intermediate stations (journey time: 25 minutes; fare: GBP 9.10 single). For national rail travel information, contact the 24-hour National Rail Enquiries line (tel: 0845 748 4950; www.nationalrail.co.uk).
Underground: London Heathrow Airport is on the London Underground (tel: 0845 330 9880; www.tfl.gov.uk) network. Separate stations for Terminals 1 and 3, Terminal 4 and Terminal 5 are located on the Piccadilly Line, which can take passengers into central London (journey time: 50 minutes; fare: GBP 5.30 – discounted when using an Oyster Card).
|Car parking||There is a range of car parking options at London Heathrow Airport. Each terminal has its own short-stay car park; this option is recommended for stays of up to five hours. Long-stay car parks are offered by a number of operators, including NCP (tel: 0845 050 7080; www.ncp.co.uk) and Purple Parking (tel: 0845 450 0808; www.purpleparking.com), as well as the airport itself; these car parks are linked to the terminals by a courtesy shuttle bus. Bookings for both short- and long-stay parking can be made via the airport website (tel: 0844 335 1801; www.heathrowairport.com); business and valet parking (which is available at each terminal) is also bookable through the airport website. Motorbikes can park free of charge in designated areas at each terminal.|
|Information and help desks||Information desks are located in the arrivals areas of Terminals 1, 4 and 5, as well as in the check-in area of Terminal 3. Help points, equipped with airport maps and courtesy telephones, are located throughout the terminals and car parks.|
|Airport Facilities||Money and communications: there are ATMs and bureaux de change facilities throughout London Heathrow Airport, as well as post offices in Terminals 2 and 4. There are public telephones in the main areas of each terminal, as well as wall-mounted pay fax machines. Wireless internet access is available in the Departures lounges of all terminals. |
Eating and drinking: there are numerous restaurants, bars, fast-food outlets, coffee shops, pubs and sandwich bars throughout London Heathrow Airport.
Shopping: there is a wide variety of shops in each terminal including music shops, bookshops, newsagents, clothing accessories shops, electrical goods shops, pharmacies, sunglasses shops, shoe shops, sweet shops and perfumeries. There are chemists in all terminals; the Terminal 1 chemist dispenses prescriptions.
Luggage: left-luggage offices can be found in each terminal, whilst lost property can be reclaimed from London Heathrow Airport Lost Property Office (tel: (020) 8745 7727).
Other facilities: these include a chapel, showers, a visitor centre (tel: (020) 8745 6655) and a health centre (tel: (020) 8745 7047).
|Conference and business facilities||Extensive meeting and conference facilities are offered by the larger hotels in and around the airport, including the Sofitel London Heathrow (tel: (020) 8757 7777; www.sofitel.com) at Terminal 5. There are several airline, business and executive lounges in all terminals; these include the Servisair lounges in Terminals 1 and 3 and the No.1 Traveller lounge in Terminal 3, which are open to all travellers for a fee.|
|Disabled facilities||Special assistance (tel: 0844 335 1801) is available for disabled passengers at various help points throughout the terminal buildings and car parks. Among the facilities are wheelchair-accessible telephones, text telephones and induction loops; a Minicom information line is available for the hard of hearing (tel: (020) 8745 7950). Reserved seating and disabled toilets are available in all terminals, while disabled car parking is also available at designated spaces. Passengers requiring wheelchairs should contact the individual airlines prior to travel; porters are available to help with wheelchair and baggage assistance. A wheelchair-accessible bus service (tel: (020) 8757 2926) operates between all terminals and the central bus station. The Heathrow Express, black taxis and many bus and coach operators provide facilities for wheelchairs.|
|Airport hotels||There are three hotels linked directly to Terminals 4 and 5, while there are many other accommodation options in the immediate vicinity of London Heathrow Airport. Hotels can be booked via the British Hotel Reservation Centre, which has desks in the arrivals area of each terminal. A shuttle bus operates a route linking many of the local hotels. Our London Heathrow Airport guide offers the following accommodation options:
Park Inn Heathrow
The 4-star Park Inn Heathrow is located 1.6km (1 mile) from London Heathrow Airport. The hotel has an on-site restaurant, a fitness centre and conference facilities for up to 700 delegates.
Heathrow, Bath Road
Middlesex, UB7 0DU
Tel: (020) 8759 6611
Renaissance London Heathrow
Renaissance London Heathrow is within walking distance of London Heathrow Airport’s Terminals 1 and 3. The hotel provides parking areas and business facilities, such as meeting space and a business centre. Fitness and dining facilities are also available on site.
Hounslow, TW6 2AQ
Tel: (020) 8897 6363
Hilton London Heathrow Airport
The Hilton London Heathrow Airport is a short walk via a covered walkway from Terminal 4, and is linked to Terminal 5 by a free shuttle bus service. The hotel has three restaurants, a fitness centre, business services and an indoor swimming pool.
Terminal 4 Heathrow Airport
London, TW6 3AF
Tel: (020) 8759 7755
Jury's Inn Heathrow
A 3-star hotel located adjacent to Hatton Cross Station, the Jury's Inn Heathrow has direct and quick underground and bus links to the airport. The hotel has an on-site bar and restaurant, 10 meeting rooms, and provides wi-fi internet in public areas.
Hatton Cross, East Perimeter Road
Heathrow, TW6 2SQ
Tel: (020) 8266 4664
Radisson Edwardian Heathrow
Radisson Edwardian Heathrow is located on the fringes of London Heathrow Airport, near Terminals 1 and 3. The hotel has extensive conference space, on-site dining options and spa facilities and it offers complimentary airport parking.
Hayes, 140 Bath Road
Middlesex, UB3 5AW
Tel: (020) 8759 6311
Sofitel London Heathrow
This 600-room luxury hotel is connected to Terminal 5 by covered walkway. It has 45 meeting rooms, two restaurants and bars, as well as a health spa, gym and hairdressers. Free internet access is provided in rooms, and early/late check-in is available.
Terminal 5, London Heathrow Airport
Tel: (020) 8757 7777
A 'capsule' hotel located in the arrivals hall in Terminal 4, Yotel offers rooms arranged in a cabin-style layout. Each room includes a shower, free wi-fi internet access and a desk.
London Heathrow Airport, Terminal 4 Arrivals
Middlesex, TW6 3XA
Tel: (020) 7100 1100
|Full airport name||London Heathrow Airport|