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If I make a reward booking before my Business Rewards Miles expire, can I refund the ticket later? Will I also receive all my Business Rewards Miles in my Business Rewards account again?

Refund of a Flight Reward ticket is possible. However, Business Rewards Miles will not be credited back to your account if they have expired, and only taxes will be refunded. To receive a tax refund for an expired Flight Reward ticket, please complete the Eticket Refund Request form.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on emirates.com through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.