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Who is GlobalCollect and why is it handling my payment?

GlobalCollect is a Payment Service Provider specialised in money collection and settlement with expertise in electronic payment methods in a wide range of industries such as travel, telecommunications, retail, portals, online games & digital content. Emirates has chosen Global Collect in order to offer a wider range of payment options that are more convenient to you. GlobalCollect will process your payment on behalf of Emirates.

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Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Hotel booking

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Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car hire

Car hire

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Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Travel Insurance

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Please call this number for general queries or to make changes to your travel insurance policy.

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Please call this number if you need to make a claim.