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Help Centre

What are the benefits of Skysurfers?

The benefits of the Skysurfers programme are similar to the Emirates Skywards programme. A Skysurfers member can attain Silver or Gold status and benefits in exactly the same way as an Emirates Skywards member. In addition, Skysurfers also enjoy extra benefits when travelling and have their own exclusive website, membership card and special Skysurfers offers and events designed for young frequent flyers. Skysurfers are not eligible for Platinum membership.

Benefits of Silver and Gold Skysurfer membership do not include the use of airport lounges. However, a Skysurfer member of any tier status may accompany a relative or guardian with Platinum status into an airport lounge. 

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Please call this number only if you have already made a hotel reservation on emirates.com through the service provided by our partner, Tourico. Tourico is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car hire

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to make a claim.